Shipping Policy

Last Updated: June 2026

Thank you for shopping with Zesté Panela. We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–2 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We currently ship across Australia.

Delivery times vary depending on your location:

• Melbourne Metro: 1–3 business days
• Victoria Regional: 2–5 business days
• Interstate: 3–7 business days

Delivery times are estimates and may vary during peak periods or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your order.

Free shipping may be available during promotional periods or for qualifying orders.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Delivery

Please ensure your shipping address is accurate before completing your purchase.

We are not responsible for delays, lost parcels, or additional costs resulting from incorrect or incomplete shipping information.

Damaged or Lost Orders

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:

Email: info@zestepanela.com