Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Zesté Panela. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General

This website is operated by Zesté Panela. Throughout the site, the terms "we," "us," and "our" refer to Zesté Panela. By using our website or purchasing from us, you agree to these Terms of Service.

2. Products

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions without prior notice.

Product images are for illustration purposes only and may vary slightly from the actual product.

3. Orders

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.

Once an order has been placed, you will receive an order confirmation by email.

4. Pricing

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice.

5. Payment

We accept secure payments through the payment methods available at checkout.

Orders will only be processed after payment has been successfully received.

6. Shipping

Shipping times are estimates only and may vary depending on your location and carrier delays.

We are not responsible for delays caused by shipping providers, customs, or events beyond our control.

7. Returns & Refunds

Please refer to our Return & Refund Policy for information regarding damaged, defective, or incorrect products.

Due to food safety regulations, we cannot accept returns for change of mind.

8. Food Products

Our products are intended for normal food consumption.

Customers are responsible for checking ingredient information and ensuring the product is suitable for their dietary requirements or allergies before consumption.

9. Intellectual Property

All content on this website—including logos, images, product names, graphics, text, and designs—is the property of Avzo Investment and may not be copied, reproduced, or used without our written permission.

10. Limitation of Liability

To the maximum extent permitted by Australian law, Zesté Panela shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms limits your rights under the Australian Consumer Law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon being published on this website.